Wastewater

The sewer system collects wastewater from your home or business and transports it to the Alberta Capital Region Wastewater Commission for treatment. 

As the homeowner, you are responsible for pipes within your house and property, as well as blockages caused by anything flushed down the drain or by roots from trees within your property. 

Our Operators provide response to sewer back up complaints, as well as investigation of sewer odour smell complaints and manhole concerns during business hours.

If you believe you are experiencing a sewer backup, we advise you not to flush the toilet, use any appliance that uses water to operate, or turn on any taps. Instead, contact Infrastructure Services at:

Monday – Friday (8:30 am – 4:00 pm): 780-939-2590

After hours: 780-965-0994

Preventing sewer issues and backups

The town recommends the installation and maintenance of a backwater valve, which is a device that helps prevent sewage from an obstructed sewer line from flowing back through the pipes and flooding your basement. A private plumber may be hired to install a backwater valve if your home does not already have one.

For more information about acceptable materials for our sewer system please view our Source Control Bylaw.

Remember:

  • Do not pour fat, oils, or grease down the drain. Collect and dispose of them in your organics (green) cart.
  • Do not flush wipes and other hygiene products. Even products labelled as flushable can clog pipes.
  • Take unused medications to the pharmacy for disposal rather than flushing them down the toilet. Pharmaceuticals are not treated and end up in our water environment.
  • Properly dispose of household hazardous waste. Materials such as paint, glycol and motor oils are accepted at the Household Hazardous Roundup.

 

Click below to learn to prevent sewer backups and protect our environment:

 

 

Sani dump - 9908 104 Street

The sani dump is open 24-hours a day year round, although water is only available during spring and summer months. The water is not potable and is for rinsing only.

Water has been turned off for the 2023 season.

Sanitary sewer flushing

We flush sanitary sewers annually from April to October.

The work will not affect homeowners or cause any disruption to service, although there is a possibility that small spills, noise, and odours may appear in some homes. Odours will dissipate soon after the line is flushed. Open windows to minimize the smell. Keeping toilet lids closed regularly is helpful. 

The sewer cleaning process uses a high-pressure water jet to scrub the pipe. When the water jet passes through the sewer main, the water pressure draws air through the pipes. This air movement can push out or pull in the water and air held inside your toilets, showers, sinks and floor drains. Flushing the lines removes sand, gravel, and grease from the sewer mains. This preventative maintenance operation helps to prevent sewer blockages, odour generation and premature wear of infrastructure.

What happens after I report a sewer back up?

Once you call to report a sewer back up you can expect the following:

  • A utility operator will come and assess the problem.
  • The utility operator will check the main sewer lines, both upstream and downstream from the house.
  • If the main is clear, the operator will instruct you to call a plumber.

Next steps:

  • After the plumber has cleared the line, and if the blockage was caused by a structural failure;
  • We will schedule an appointment for staff to perform a camera inspection of your service, providing that a four inch clean out access is available in your home.
  • Staff will discuss the results of the inspection with you and advise if further action is required.